Box Office

Box Office

Attached to the Buskirk-Chumley Theater the box office offers tickets to events onsite as well as venues across the community, from The Warehouse to the Waldron Arts Center to the Monroe County Fairgrounds.

Hours of Operation

Tuesday – Friday, 11 am – 5pm
Saturday, 12 pm – 5pm

Closed on Monday & Sunday unless there is a ticketed event at the Buskirk-Chumley Theater; in which case we will be open 1 hour before the event and 30 minutes after the event starts.

On evenings with an event at the Buskirk-Chumley Theater, our box office stays open until 30 minutes after the event’s start time.

Box Office Team

Our skilled box office staff are here to help you with all of your ticketing needs. Whether you need help making a purchase, are picking up tickets, or are looking to use the box office to ticket your next event, you can’t go wrong with their unparalleled commitment to customer service and guest experience.

Purchasing Tickets

We offer three convenient ways to order tickets:

The box office accepts cash, and all major credit cards.

Please be aware that there are no refunds or exchanges for ticket purchases. If a show has more than one performance, we are happy to move your tickets from one performance to another at no charge. We may also be able move tickets within the theater if you need to change your seat to a different location on our seating chart.

Delivery Methods

Once tickets are purchased your receipt will be emailed directly to the email associated with your account. For most events you have the option of choosing e-tickets or traditional will-call printed tickets. Your e-tickets will come in a separate email than your receipt. You can either print these tickets at home and bring them with you to the show, or simply open your email on your phone once you arrive so that our ushers can scan the barcode(s) from your phone.

Will-call tickets can be picked up at the box office within a few hours of purchase (during business hours) or immediately before the event. We encourage patrons to collect their tickets in advance to avoid lines that may form prior to a show. Please plan to present your photo ID or a receipt of your purchase.

For events not hosted at the Buskirk-Chumley Theater but ticketed through its box office tickets are typically available for pickup at the Buskirk-Chumley Theater box office until a few hours prior to the event. Any tickets remaining in will-call at that point will be available at the door of the venue prior to the event. Check the specific event page for instructions.

Tickets cannot be mailed.

Additional Ticketing Services

If you’re planning an event, you already have enough to worry about. Why not let the experts take care of the tickets! Regardless of where your event will be held or how large a crowd you expect, we can provide cost-effective ticketing with excellent customer service for you and your patrons.

Your patrons will have the convenience of online, in-person, and over the phone purchasing options, with no convenience fees, as well as access to a friendly, knowledgeable staff who can answer questions about your event.

By letting us take care of your ticketing service, you can benefit from:

  • the support of professional staff who are invested in the success of your event;
  • the convenience of printed tickets if you want to make in-person sales or give complimentary tickets to your sponsors or artists;
  • limited additional promotion of your event in the box office, via social media, and inclusion in upcoming events emails; and
  • contact information of the patrons purchasing tickets to your event to help you build an ongoing relationship with them.

To learn more about utilizing this service, please reach out to the Ticketing Director. You can also check out current pricing and policies by requesting our current offsite Ticket Sales Agreement.

Paige Talbert, she/her
Ticketing Director