ASSOCIATE DIRECTOR – Hire on Hold

This position reports to the executive director and works closely with all staff to coordinate marketing strategies, supports front-of-house staff in implementing events, and strives to ensure efficient operation of the theater. The associate director will fill in during the executive director’s absence, serve as the BCT’s representative on various community committees, and promote the vision of the organization in all areas of operation.

Responsibilities:

BCT Box Office & Downtown Visitors Center Management

• hire, train, review, and support two full-time managers and up to a dozen associate staff
• coordinate procedures, ensure effective communication within the box office team, and support a culture of exemplary customer service
• coordinate ticketing setup for premiere events such as Lotus World Music & Arts Festival and Limestone Comedy Festival
• develop community relationships and promote availability of ticketing service
• coordinate with front of house event staff regarding box-office related issues
• provide oversight for data collection and management via our ticketing system, Ovationtix

Marketing

• develop and implement a strategic marketing plan that advances the mission/vision/goals of the organization
• manage overall public relations for the organization, supervising staff in charge of social media and email outreach
• market venue as a rental facility & asset to the performing arts community
• supervise the development manager in their efforts to market all ‘BCT Presents’ programming

Development

• supervise the Development Manager in their efforts to implement a comprehensive development program, including grants management, direct mail, and fundraising events
• ensure that all development and marketing initiatives are implemented in coordination

Qualifications:

Candidates should be able to demonstrate:

• enthusiasm for performing arts and the mission of BCT Management, Inc.;
• excellent computer skills and a deep understanding of data and CRM management;
• intermediate mastery of Adobe InDesign and Photoshop;
• experience working with print shops to produce printed materials;
• an ability to communicate effectively through oral presentations, written word, and graphic displays;
• an ability to develop and implement systems to ensure efficiency and facilitate communications;
• evidence of broad knowledge of and basic skills in fundraising;
• evidence of broad knowledge of and advanced skills in marketing;
• an ability to manage numerous projects with varying deadlines and a willingness to be flexible with task assignments; and
• a willingness to provide support at all levels of daily operations along an ability to accomplish objectives through orchestrating cooperative effort.

The ideal candidate will have a Master’s degree in non-profit management, arts administration, public affairs, or a related field; supervisory experience; and 3-5 years of experience in marketing.

Schedule:

variable schedule: most hours to be worked within regular business hours, some evening and weekends required

Compensation & Benefits:
paid vacation time (1-2 weeks in first year, additional weeks beyond)
paid sick time (1 week per year)
Group health insurance plan with generous contribution from employer toward premium
SIMPLE IRA contribution matching (after 1^st anniversary)
Eligibility for bonus incentive (after 1^st anniversary)
9 paid holidays

$45,000-$55,000 annually

Job Classification:
exempt professional

Apply to:
Jonah Crismore, Executive Director
director@buskirkchumley.org

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CONCESSIONS MANAGER – Hire on Hold

The Concessions Manager ensures the accurate, friendly, and efficient operation of the BCT Concessions while providing services to concessions-purchasing patrons. The Concessions Manager reports to the Events Manager and is responsible for meeting budget expectations regarding concession sales and expenses; ensuring accuracy of the concessions staff’s transactions, reports, and deposits; supporting concessions staff with training and supervision, including conducting staff evaluations; efficiency and cleanliness of the concessions area during show shifts; ongoing efficiency and cleanliness of the concessions area; organization and inventory reports of concession items to ensure consistent and efficient ordering of product; and staff scheduling. The Concessions Manager is expected to work at least 80% or more of the event shifts, as well a 2-4 hours daytime administrative shift each week, scheduled at a time to allow for coordination with supervisor and other staff.

The ideal candidate would have food service experience with a high level of performance, be outgoing, detail-oriented, interested in working in a team environment, and able to effectively motivate and lead others. This position works closely with the Events Manager and House Managers for each show, requiring intense coordination, cooperation, and a commitment to the systems we use to track transactions, inventory, and high-quality customer service. This position will require eventual mastery of Square (our point of sale system) through training and self-motivated learning. A demonstrated ability to adopt new systems quickly and to efficiently manage and optimize a high-volume sale environment is essential.

The Concessions Manager is responsible for:

• Providing direct customer service to patrons during event shifts (70%)
• Training and supervision of concessions staff (10%)
• Organizing, stocking, and reporting on inventory and supplies (5%)
• Scheduling staff for concessions shifts (5%)

Details:           

Must be at least 21 years of age and eligible for an Indiana server’s license
$13.25/hour starting salary
fee for server’s license will be reimbursed after 90 days

Position Details

This position requires the occasional need to lift/carry over 20 lbs, long periods of standing and utilizing stairs, computer usage, and general office tasks.

Schedule:
Varies, but is typically a 3-5-hour shift, 3-4 times a week, 5:30pm or 6:30pm to 9:30pm or 10:30pm. Administrative shift can be scheduled at a mutually agreed upon time but may need to change each semester.

 Average of 12 hours per week
Some weeks will require more hours, some less
Scheduling flexibility required, this is not a good position for someone who has other firm commitments during evening or weekend hours

Quarterly concessions and all staff meetings are held in the evenings.

Benefits:
Immediate:
– Double time when required to work on any of the 9 paid BCT holidays

After successful completion of three-month probationary period:
Access to free tickets to shows at the BCT

After one year:
Eligibility for merit incentive (bonus) based on percentage of total payroll represented by your position and your last evaluation score
Matching retirement contributions to a SIMPLE IRA up to 3% of your salary if you made $5,000 or more in the previous year and/or are scheduled to do so in the upcoming year

Apply to:
Sami Marshall, Events Manager
events@buskirkchumley.org
Please submit resume and cover letter, including an explanation of how this part-time position with a variable schedule suits your needs.

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CONCESSIONS STAFF – Hire on Hold

The Concessions staff members ensure the accurate, friendly, and efficient operation of the BCT Concessions while providing services to concessions-purchasing patrons. Concessions staff members report to the Concessions Manager and are responsible for:

• Dependability and timeliness regarding all scheduled shifts;
• Attending a monthly, paid staff meeting;
• Working respectively within a team environment;
• Efficiently and accurately conducting transactions with customers with good humor and spirit;
• Utilizing an electronic point of sale system and balancing a cash drawer;
• Following all organizational procedures regarding shift set up, tear down, cleaning, and restocking; and
• Maintaining efficiency and cleanliness of the concessions area during show shifts.

The ideal candidate will have 1-2 years food service experience with a high level of performance, be outgoing, detail-oriented, and interested in working in a team environment.

Details: 

Must be at least 21 years of age and eligible for an Indiana server’s license. This position requires the use of stairs, the need to lift/carry over 20 lbs, and long periods of standing, in addition to general office tasks.

Schedule:
Average of 5-10 hours per week, some weeks will require more hours, some less, but the schedule is set 3-4 months in advance

Scheduling flexibility required, this is not a good position for someone who has other firm commitments during evening or weekend hours

$12/hour starting salary

Benefits:
Immediate:
– Double time when required to work on any of the 9 paid BCT holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, and two floating holidays determined in Jan each year

After successful completion of three-month probationary period:
Access to free tickets to shows at the BCT

Reimbursement for server’s license fee

After one year:
Eligibility for merit incentive (bonus) based on percentage of total payroll represented by your position and your last evaluation score
Matching retirement contributions to a SIMPLE IRA up to 3% of your salary

Apply to:
Sami Marshall, Events Manager
events@buskirkchumley.org
Resumes and cover letters accepted on an ongoing basis
Please include an explanation of how a part-time position suits your needs in your cover letter.