EXECUTIVE DIRECTOR
CONCESSIONS MANAGER
CONCESSIONS STAFF
ARTIST HOSPITALITY & POSTERING INTERN
BOX OFFICE ASSOCIATE
SUMMER INTERNS

EXECUTIVE DIRECTOR

The Organization:
BCT Management, Inc. (BCTM) is the private non-profit that operates the Buskirk-Chumley Theater on behalf of the City of Bloomington, Indiana, building owner. In close partnership with the City Parks and Recreation Department, Office of Economic Development, Visit Bloomington, Downtown Bloomington, Inc., and the Bloomington Entertainment and Arts District, BCTM’s mission is to manage the Buskirk-Chumley Theater in a fiscally responsible manner as a widely accessible, quality venue and performance space. Towards that end, BCTM is:

• A resource; engaging the community through diverse, accessible and affordable opportunities for interaction with the Theater, both as patrons and as presenters
• An educator; independently and as a partner with the range of educational institutions in the community, in the presentation, production, and business of the arts
• A presenter of nationally acclaimed programming in live performance and film
• An initiator, supporter and/or producer of financially viable local programming which helps define and promote the cultural identity of Bloomington, Indiana, and our general region
• A “front door” to our community; providing information about and sparking interest in Bloomington arts and culture, reaching both local community and visitors
• A sustainable business; considering not only the immediate bottom line, but the long- term value and expense of our operations, both fiscally and environmentally, to our staff, promoter partners, patrons and community
• A model and national leader in all of the above areas

With an annual operating budget of approximately $1M, BCTM works with 70 different presenters in music, theatre, dance, film, comedy, variety, and lecture, creating 200 public events, and generating 60,000 annual visits every year. In addition, BCTM’s independent community box office serves an additional 20 presenters of events in other venues throughout the Bloomington community. In its eighteenth year of operation, BCTM’s permanent staff of fifteen (15) and additional union stagehands manage all aspects of rental and self-presented shows.

BCT Presents concerts and comedy have included Lyle Lovett, Tig Notaro, Keb Mo, Indigo Girls, Kris Kristofferson, Sweet Honey in the Rock, Hasan Minhaj, Los Lobos, Rhiannon Giddens, Steve Earle, and many more. Nearly all of Bloomington’s arts organizations and social service agencies utilize the theater as presenter partners including such groups as the Indiana University African American Arts Institute; Cardinal Stage Company; Bloomington Symphony Orchestra; Bloomington PRIDE, Ltd.; Bloomington Community Kitchen; and the Indiana Forest Alliance.

The Position of Executive Director:
Reporting to the Board of Directors, the Executive Director is the chief operating officer and fund development leader of the organization. As the chief operating officer, the Executive Director is charged with maintaining an effective, fiscally responsible operating model for the theater, balancing between BCTM’s own presenting series, performances of community-based arts groups, and other community/corporate rentals and usage. As the fund development leader, the Executive Director is responsible for setting and meeting appropriate development goals, overall strategy, messaging, and primary donor cultivation.

The Executive Director is responsible for general operations, budget development, BCT Presents programming, strategy implementation, general administration, revenue generation, community liaison, and overseeing staff working in marketing, fundraising, box office, front of house, technical operations, building maintenance, and finance. Senior staff reporting to the Executive Director are the Associate Director, Technical Director, Office Manager, Event Manager, Concessions Manager, Maintenance, and Custodial.

Qualifications:
The ideal candidate will have previous senior experience in leading performing arts venues, a minimum of five years of nonprofit arts venue management, and a university degree in arts and/or business management or equivalent experience in facility management and administration. Certification as a Facilities Executive and/or Fundraising Executive would be helpful.     

The new Executive Director will have excellent programming, analytical, financial, and organizational skills, with demonstrated leadership in human resource management and community partnerships. Other necessary characteristics would include political savvy and diplomacy, good oral and written communication skills, and knowledge of ancillary businesses such as catering, ticketing, corporate rentals, and the like.

The Executive Director represents BCT Management, Inc./ Buskirk-Chumley Theater to the public, the media, and the performing arts industry-at-large through leadership and participation in community activities. BCTM has a pivotal role in the cultural, educational, and economic enrichment of the City of Bloomington; the Executive Director must be able to establish and maintain effective working relationships with elected officials, the Board of Directors, the media, artists, artist managers, other arts groups, sponsors, educational institutions, volunteers, and the audience.

Other Information and Application Process:
Salary commensurate with experience.  Excellent benefits package. Interested candidates are invited to submit a letter of interest, resume, and list of references by Sept 9, 2019 to EDsearch@buskirkchumley.org.

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CONCESSIONS MANAGER
The Concessions Manager ensures the accurate, friendly, and efficient operation of the BCT Concessions while providing services to concessions-purchasing patrons. The Concessions Manager reports to the Executive Director and is responsible for meeting budget expectations regarding concession sales and expenses; ensuring accuracy of the concessions staff’s transactions, reports, and deposits; supporting concessions staff with training and supervision, including conducting staff evaluations; efficiency and cleanliness of the concessions area during show shifts; ongoing efficiency and cleanliness of the concessions area; organization and inventory reports of concession items to ensure consistent and efficient ordering of product; and coordination with the Event Manager regarding staff scheduling. The Concessions Manager is expected to work 95% or more of the show shifts, as well an hour each week of administrative time.

The ideal candidate would have food service experience with a high level of performance, be outgoing, detail-oriented, interested in working in a team environment, and able to effectively motivate and lead others. This position works closely with the Event Manager and House Managers for each show, requiring intense coordination, cooperation, and a commitment to the systems we use to track transactions, inventory, and high quality customer service. This position will require eventual mastery of Square (our point of sale system) through training and self-motivated learning. A demonstrated ability to adopt new systems quickly and to efficiently manage and optimize a high volume sale environment is essential.

The Concessions Manager is responsible for:

• Providing direct customer service to patrons (70%)
• Training and supervision of concessions staff (10%)
• Organizing, stocking, and reporting inventory and other items (5%)
• Coordination with Event Manager and Executive Director regarding staffing and sales goals (5%)

Schedule
Varies from week to week depending on event schedule, but is typically a 3-5 hour shift, 3-4 times a week, usually 5:30/6:30pm – 9:30pm/10:30pm. The schedule is set 3-4 months in advance. Scheduling flexibility required, this is not a good position for someone who has other firm commitments during evening or weekend hours.

Pay Rate and Benefits
$13.25/hour starting salary

Benefits
Immediate:
– Double time when required to work on any of the 9 paid BCT holidays
– Parking pass for free downtown parking for most shifts

After successful completion of three-month probationary period:
– Access to free tickets to shows at the BCT

After one year:
– Eligibility for merit incentive (bonus)
– Matching retirement contributions to a SIMPLE IRA up to 3% of your salary

Apply to
Danielle McClelland, Executive Director
director@buskirkchumley.org
Deadline to submit resume and cover letter: September 9, 2019

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CONCESSIONS STAFF
The concessions staff members ensure the accurate, friendly, and efficient operation of the BCT concessions while providing services to concessions-purchasing patrons. Concessions staff members report to the Concessions Manager and are responsible for:

• dependability and timeliness regarding all scheduled shifts;
• attending a monthly, paid staff meeting;
• working respectively within a team environment;
• efficiently and accurately conducting transactions with customers with good humor and spirit;
• utilizing an electronic point of sale system and balancing a cash drawer;
• following all organizational procedures regarding shift set up, tear down, cleaning, and restocking; and
• maintaining efficiency and cleanliness of the concessions area during show shifts.

The ideal candidate will have 1-2 years food service experience with a high level of performance, be outgoing, detail-oriented, and interested in working in a team environment.

Schedule
Varies from week to week depending on event schedule, but is typically a 3-5 hour shift, 1-2 times a week, usually 5:30/6:30pm – 9:30pm/10:30pm.

Expect to work an average of 5-10 hours per week, some weeks will require more hours, some less. The schedule is set 3-4 months in advance. Scheduling flexibility is required.  This is not a good position for someone who has other firm commitments during evening or weekend hours.

Pay Rate and Benefits
$12.00/hour starting salary

Benefits
Immediate:
– Double time when required to work on any of the 9 paid BCT holidays
– Parking pass for free downtown parking for most shifts

After successful completion of three-month probationary period:
– Access to free tickets to shows at the BCT

After one year:
– Eligibility for merit incentive (bonus)
– Matching retirement contributions to a SIMPLE IRA up to 3% of your salary

Apply to:
Danielle McClelland, Executive Director
director@buskirkchumley.org
the application deadline has passed for this position

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ARTIST HOSPITALITY & POSTERING INTERN

This position is designed for students interested in the music industry but is open to all. Accommodations can be made to meet class or degree internship requirements.

Help us spread the word about upcoming performances by nationally-touring artists and provide support when these artists arrive at the theater, ensuring that our contractual requirements are satisfied and they have a positive experience at the Buskirk-Chumley Theater.

Requirements

• A semester-long commitment to work a total of 40-50 hours on an varying schedule
• Schedule will be determined by concert dates but schedule will be developed for the entire semester at the beginning of each semester
• Must be extremely responsible and dependable
• Must have a commitment to quality work, we can only hire self-motivated individuals
• Must have a car and provide proof of insurance

Tasks

• Postering for “BCT Presents” concerts across the community
• Shop for food items based on hospitality requirements of each artist
• Ensure that food is available according to hospitality requirements of each artist
• Facilitate meals at downtown restaurants, through take-out orders or by escorting artist to restaurant
• Be available at the theater as a runner/driver for certain artists
• Provide documentation for all purchases and assist with post-event cleanup

This position is unpaid but mileage will be reimbursed for all tasks.

Apply to:
Ian Carstens, Event Manager
events@buskirkchumley.org
Resumes and cover letters are accepted on an ongoing basis, but most hires are made at the end of the spring and fall semesters for the following semester.

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Requirements

• A minimum commitment of 20 hours per week for the entire period of May 1 – Aug 31 (up to 40 hours per week possible)
• An ability to work day shifts, evenings, and weekends. The schedule is varied, but established in May for the entire summer.
• An outgoing and upbeat attitude. You will be handling a great deal of patron and promoter interactions.
• An ability to manage lots of details. You will be responsible for the safe and successful execution of events.
• Being responsible and organized. Timeliness, dependability, and self-sufficiency are the keys to success in this position.

Intern Tasks

• Staff the BCT Box Office & Downtown Visitors Center:
  • Promote events and provide ticket-sales services to our patrons
  • Welcome and orient visitors to downtown Bloomington
  • Gain expert knowledge in area attractions and amenities
  • Develop the ability to communicate effectively with a wide range of people
• Serve as house managers for events
• Work on projects in assigned administrative areas
• Learn how a presenting and community venue operates
• Meet and work with artists and arts organizations of all types, from nationally-touring performing artists to local community groups
• Earn important work experience and references for future job searches

Intern Expectations

• You come ready to work and learn about the industry as a whole.
• You take your work for the theater seriously. A strong work ethic is a MUST.
• You are willing to work closely and well with a team.
• You are excited about the opportunity to see the inside of the presenting world.

Apply to:
Ian Carstens, Event Manager
events@buskirkchumley.org
Resumes and cover letters are accepted on an ongoing basis, but summer hires are generally made in February/March.