The Box Office Co-Managers ensure the accurate, friendly, and efficient operation of the BCT Box Office while providing services to ticket-purchasing patrons, visitors to downtown Bloomington, and promoter partners (artists, organizations, or companies presenting events at the BCT and across the community). Co-Managers report to the Associate Director and are responsible for supporting box office staff with training on ticket sales procedures, visitor resources, organizational policy, and box office operations. This position is also responsible for some of the Buskirk-Chumley’s outreach efforts, especially using email to promote upcoming events and communicate with volunteers.

The ideal candidate would be outgoing, detail-oriented, interested in working in a team environment, and committed to helping students learn and succeed. This position shares many responsibilities with a co-manager, requiring intense coordination, cooperation, and a commitment to the systems we use to track details. This position will require eventual mastery of Ovationtix (our ticketing system), TimeCounts (our volunteer management system), Constant Contact and MailChimp (to manage our email communications) through training and self-motivated learning.  We also use WordPress to update our website and work extensively in MS Excel. A demonstrated ability to adopt new systems quickly and to efficiently manage a sometimes hectic environment is essential.

The Box Office Co-Manager is responsible for:

• Providing direct customer service to patrons (20%)
• Training and supervision of student staff (30%)
• Providing effective, efficient, and friendly assistance to promoter partners (20%)
• Coordinating the organization’s outreach efforts (30%)

Details:
$16.16/hr starting salary
scheduled for 29 hours per week, some weeks will require more hours
scheduling flexibility required, this is not a good position for someone who has other firm commitments such as daytime classes

Schedule:
11:30am-5:30pm Sundays
10:30am-6:30pm Monday-Tuesday
10:30am-5:30pm Wednesday

A manager must be scheduled in the box office seven days a week so flexibility is required to cover the other manager’s vacation and sick time whenever possible. Occasional evening shifts may be required especially during times when student staff is unavailable, such as IU breaks.

Benefits:

Immediate:
access to subsidized health insurance coverage
9 paid holidays annually

After successful completion of three-month probationary period:
paid vacation
paid sick time
access to free tickets to shows at the BCT

After one year:
matching retirement contributions to a SIMPLE IRA

Apply to:
The application deadline for this position has passed. Applicants will be contacted if more information is needed.

Requirements

• A semester-long commitment to the weekly schedule. The number of hours per week varies by person, depending on work-study award amount, but seven to ten hours per week is typical.
• Availability for weekend shifts.
• An outgoing and upbeat attitude. You will be handling a great deal of patron interactions.
• A commitment to quality work. We can only hire self-motivated individuals.
• Interest in working as part of a team.

Tasks

• Promote events and provide ticket-sales services to our patrons.
• Welcome and orient visitors to downtown Bloomington.
• Gain expert knowledge in area attractions and amenities.
• Develop the ability to communicate effectively with a wide range of people.

Apply to:
Rebecca Stanze, Associate Director
associatedirector@buskirkchumley.org
Resumes and cover letters are accepted on an ongoing basis, but most hires are made at the end of the spring and fall semesters for the following semester.

SUMMER INTERNSHIPS
These positions are unpaid, although academic credit and partial work-study funding is possible.